Candidate Support

We help you provide a positive and seamless candidate experience both pre- and post-test.

  • Candidate Management. ProExam Candidate Service Representatives are thoroughly trained in the requirements of your program, from application to outcome. We emphasize accuracy and timeliness at every stage of the process including:
  • Processing web, paper and phone applications and candidate fees
  • Verifying eligibility
  • Handling candidate inquiries and issues by email and phone
  • Printing and Fulfillment. We take a hands-on approach to maintaining the highest standards in delivering all materials from exams to candidate certificates. Our comprehensive printing and fulfillment services ensure:
  • Maximum security by having all production, printing, sealing, shrink-wrapping, packing, shipping and receipt of examination materials performed by trained staff at ProExam headquarters
  • High quality and timely output through use of the latest digital printing equipment, plus print-on-demand capabilities